Data Protection and Guarantee
Data Protection and Guarantee
1. Introduction
In the following we inform you about the processing of personal data when using
- our website 1kara.de
- our brand
- our profiles on social media.
Personal data is all data that can be related to a specific natural person, such as their name or IP address.
1.1. Contact details
Responsible according to Art. 4 Para. 7 EU General Data Protection Regulation (GDPR)
Deniz Incekara
Langestraße 43
49632 Essen /Oldenburg
0176/80662856
guarantee
Lifetime guarantee with 1 Kara card (included free with purchase of a watch).
The most important thing in brief. Guarantees and warranties differ significantly from one another. Warranty rights exist against the seller due to legal regulations. A guarantee is a voluntary service provided by a manufacturer and is based on its terms and conditions.
warranty
Warranty according to statutory and legal regulations
1.2. Scope of data processing, processing purposes and legal bases
The scope of data processing, processing purposes and legal bases are explained in detail below. The following are generally considered as legal bases for data processing:
- Art. 6 (1) sentence 1 lit. a GDPR serves as the legal basis for processing operations for which we obtain consent.
- Art. 6 Paragraph 1 Clause 1 Letter b of GDPR is the legal basis if the processing of personal data is necessary to fulfill a contract, e.g. if a website visitor purchases a product from us or we provide a service for him. This legal basis also applies to processing that is necessary for pre-contractual measures, such as inquiries about our products or services.
- Art. 6 (1) sentence 1 lit. c GDPR applies if we fulfill a legal obligation by processing personal data, as may be the case, for example, in tax law.
- Art. 6 (1) sentence 1 lit. f GDPR serves as the legal basis if we can rely on legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website.
1.3. Data processing outside the EEA
To the extent that we transfer data to service providers or other third parties outside the EEA, adequacy decisions of the EU Commission pursuant to Art. 45 Para. 3 GDPR guarantee the security of the data during transfer, insofar as these exist, as is the case for Great Britain, Canada and Israel, for example.
When data is transferred to service providers in the USA, the legal basis for the data transfer is an adequacy decision of the EU Commission if the service provider has also been certified under the EU US Data Privacy Framework.
In other cases (e.g. if there is no adequacy decision), the legal basis for the data transfer is usually standard contractual clauses, unless we indicate otherwise. These are a set of rules adopted by the EU Commission and part of the contract with the respective third party. According to Art. 46 Para. 2 lit. b GDPR, they guarantee the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses and protect the data beyond the standard contractual clauses. These are, for example, guarantees regarding the encryption of the data or regarding the obligation of the third party to inform those affected if law enforcement authorities want to access data.
1.4. Storage period
Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted, i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that we must retain for commercial or tax law reasons.
1.5. Rights of the data subjects
Data subjects have the following rights with regard to the personal data concerning them:
- right to information,
- right to rectification or erasure,
- right to restriction of processing,
- Right to object to processing,
- right to data portability,
- Right to withdraw consent at any time.
Those affected also have the right to complain to a data protection supervisory authority about the processing of their personal data. Contact details of the data protection supervisory authorities can be found at https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.
1.6. Obligation to provide data
As part of a business relationship or other relationship, customers, interested parties or third parties only have to provide us with the personal data that is necessary for establishing, implementing or terminating the business relationship or other relationship or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude a contract or provide a service or will no longer be able to implement an existing contract or other relationship.
Mandatory information is marked as such.
1.7. No automated decision-making in individual cases
As a general rule, we do not use fully automated decision-making in accordance with Article 22 GDPR to establish and conduct a business relationship or other relationship. Should we use these procedures in individual cases, we will inform you separately if this is required by law.
1.8. Contact
When you contact us, e.g. by email or telephone, the data you provide to us (e.g. names and email addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest (Art. 6 Para. 1 Clause 1 Letter f of GDPR) in answering inquiries addressed to us.
After contacting us, we conduct a survey so that customers and interested parties can evaluate our services. It is our legitimate interest to improve our services, so the legal basis for data processing is Art. 6 Para. 1 Clause 1 Letter f of GDPR.
We delete the data collected in this context once storage is no longer required or restrict processing if there are statutory retention periods.
1.9. Customer surveys
From time to time we conduct customer surveys to get to know our customers and their wishes better. In doing so, we collect the data requested. It is our legitimate interest to get to know our customers and their wishes better, so the legal basis for the associated data processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. We delete the data once the results of the surveys have been evaluated.
1.10. Whitepaper
Interested parties can obtain free white papers from us. In return for the free provision of the white papers, we may contact interested parties by email and telephone to make them a contract offer. The legal basis for the processing is the contract concluded with the interested party regarding the free receipt of the white paper and the advertising use of their contact details.
Interested parties can object to contact at any time, e.g. via the contact details provided above.
2nd newsletter
We reserve the right to inform customers who have already used our services or purchased goods from us from time to time by email or other electronic means about our offers, provided they have not objected to this. The legal basis for this data processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Our legitimate interest lies in direct advertising (Recital 47 GDPR). Customers can object to the use of their email address for advertising purposes at any time without additional costs, for example via the link at the end of each email or by email to our email address stated above.
Interested parties have the option of subscribing to a free newsletter. We process the data provided during registration solely for the purpose of sending the newsletter. Registration takes place by selecting the corresponding field on our website, by checking the corresponding field in a paper document or by another clear action, whereby interested parties declare their consent to the processing of their data, so that the legal basis is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Consent can be revoked at any time, e.g. by clicking on the corresponding link in the newsletter or by sending a note to our e-mail address provided above. The processing of data up to the time of revocation remains lawful even in the event of revocation.
Based on the consent of the recipients (Art. 6 Para. 1 Clause 1 Letter a of GDPR), we also measure the opening and click rate of our newsletters in order to understand which content is relevant to our recipients.
We send newsletters using the tools
- Brevo from the provider Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin (privacy policy: https://de.sendinblue.com/legal/privacypolicy/). The provider processes content, usage, meta/communication data and contact data in the EU.
- HubSpot from the provider HubSpot, Inc., 25 1st Street Cambridge, MA 0214, USA (privacy policy: https://legal.hubspot.com/de/privacy-policy). The provider processes content, usage, meta/communication data and contact data in the EU.
3. Data processing on our website
3.1. Note for website visitors from Germany
Our website stores information in the terminal equipment of website visitors (e.g. cookies) or accesses information that is already stored in the terminal equipment (e.g. IP addresses). The details of this information can be found in the following sections.
This storage and access is based on the following provisions:
- To the extent that this storage or access is absolutely necessary so that we can provide the service of our website expressly requested by website visitors (e.g. to carry out a chatbot used by the website visitor or to ensure the IT security of our website), it is carried out on the basis of Section 25 Paragraph 2 No. 2 TTDSG.
- Furthermore, this storage or access is based on the consent of the website visitors (Section 25 Paragraph 1 TTDSG).
The downstream data processing is carried out in accordance with the following sections and on the basis of the provisions of the GDPR.
3.2. Informational use of the website
When the website is used for informational purposes, i.e. when visitors do not provide us with any information separately, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is in our legitimate interest, so the legal basis is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
These data are:
- IP address
- Date and time of the request
- time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- access status/HTTP status code
- amount of data transferred
- website from which the request comes
- browser
- operating system and its interface
- Language and version of the browser software.
This data is also stored in log files. It is deleted when its storage is no longer required, at the latest after 14 days.
3.3. Web hosting and provision of the website
Our website is hosted by Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen. The provider processes the personal data transmitted via the website, e.g. content, usage, meta/communication data or contact data, in the EU. Further information can be found in the provider's privacy policy at https://www.hetzner.com/de/rechtliches/datenschutz.
It is our legitimate interest to provide a website, so the legal basis for the described data processing is Art. 6 Para. 1 S. 1 lit. f GDPR.
3.4. Contact form
When you contact us via the contact form on our website, we save the data requested there and the content of the message.
The legal basis for the processing is our legitimate interest in answering inquiries addressed to us. The legal basis for the processing is therefore Art. 6 Para. 1 Clause 1 Letter f of GDPR.
We delete the data collected in this context once storage is no longer required or restrict processing if there are statutory retention periods.
3.5. Job advertisements
We post job openings within our company on our website, on pages linked to the website or on third-party websites.
The data provided as part of the application is processed to carry out the application process. Insofar as this is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 Para. 1 GDPR in conjunction with Section 26 Para. 1 BDSG. We have marked the data required to carry out the application process accordingly or have indicated this. If applicants do not provide this data, we cannot process the application.
Further data is voluntary and not required for an application. If applicants provide further information, this is based on their consent (Art. 6 Para. 1 Clause 1 Letter a of GDPR).
We ask applicants not to include information about political opinions, religious beliefs and similarly sensitive data in their CV and cover letter. These are not required for an application. If applicants nevertheless provide such information, we cannot prevent their processing as part of the processing of the CV or cover letter. Their processing is then also based on the consent of the applicants (Art. 9 para. 2 lit. a GDPR).
Finally, we process applicants' data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 Para. 1 Clause 1 Letter a of GDPR.
We pass on applicants’ data to the responsible employees in the human resources department, to our contract processors in the recruiting area and to the other employees involved in the application process.
If we enter into an employment relationship with the applicant following the application process, we will only delete the data after the employment relationship has ended. Otherwise, we will delete the data no later than six months after rejecting an applicant.
If applicants have given us their consent to use their data for further application processes, we will only delete their data one year after receiving the application.
3.6. Booking appointments
Site visitors can book appointments with us on our website. To do this, we process meta or communication data in addition to the data entered. We have a legitimate interest in offering interested parties a user-friendly way to arrange appointments. The legal basis for data processing is therefore Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. If we use a third-party tool for the agreement, the information on this can be found under "Third-party providers".
3.7. Log-in area
We maintain a log-in area for customers. In this context, we process data on the basis of the order processing agreement concluded with the customer.
3.8. Technically necessary cookies
Our website uses cookies. Cookies are small text files that are stored in the web browser on the end device of a website visitor. Cookies help to make the service more user-friendly, effective and secure. Insofar as these cookies are required for the operation of our website or its functions (hereinafter "technically necessary cookies"), the legal basis for the associated data processing is Art. 6 Para. 1 Clause 1 Letter f of GDPR. We have a legitimate interest in providing customers and other website visitors with a functional website.
Specifically, we use technically necessary cookies that take over language settings.
3.9. Third-party providers
3.9.1. HubSpot
We use HubSpot to generate leads, automate marketing and perform analysis. The provider is HubSpot, Inc., 25 1st Street Cambridge, MA 0214, USA. The provider processes usage data (e.g. websites visited, interest in content, access times), content data (e.g. entries in online forms) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 (1) sentence 1 lit. f GDPR. We have a legitimate interest in managing data in a simple and cost-effective way.
The data will be deleted when the purpose for which it was collected no longer applies and there are no retention obligations to the contrary. Further information can be found in the provider's privacy policy at https://legal.hubspot.com/privacy-policy.
3.9.2. Brevo Analytics
We use Brevo Analytics for analysis. The provider is Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there are no retention obligations to the contrary. Further information can be found in the provider's privacy policy at https://de.sendinblue.com/legal/privacypolicy/.
3.9.3. Pipedrive
We use Pipedrive for lead management. The provider is Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia. The provider processes contact data (e.g. email addresses, telephone numbers), meta/communication data (e.g. device information, IP addresses) and master data (e.g. names, addresses) in the EU.
The legal basis for the processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. We have a legitimate interest in managing lead data for the purposes of direct marketing.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.pipedrive.com/en/privacy.
3.9.4. Awin
We use Awin for affiliate marketing. The provider is AWIN AG, Landsberger Allee 104 BC, 10249 Berlin. The provider processes usage data (e.g. websites visited, interest in content, access times), contact data (e.g. email addresses, telephone numbers) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.awin.com/de/datenschutzerklarung.
3.9.5. LinkedIn Insight Tag
We use LinkedIn Insight Tag for conversion tracking. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.linkedin.com/legal/privacy-policy?.
3.9.6. LinkedIn Ads
We use LinkedIn Ads for advertising. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.linkedin.com/legal/privacy-policy?.
3.9.7. Usercentrics
We use Usercentrics to manage consent. The provider is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich. The provider processes meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 (1) sentence 1 lit. f GDPR. We have a legitimate interest in managing the consent of our customers and interested parties in a simple way.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://usercentrics.com/privacy-policy/.
3.9.8. Hotjar
We use Hotjar for analysis. The provider is Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's, STJ 3141, Malta. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.hotjar.com/legal/policies/privacy/.
3.9.9. Strapi
We use Strapi to manage content. The provider is Strapi, Inc., 3500 S Dupont Hwy, Dover, DE 19901, USA. However, processing only takes place on our servers. We process meta/communication data (e.g. device information, IP addresses).
The legal basis for processing is Art. 6 (1) sentence 1 lit. f GDPR. We have a legitimate interest in managing content in an efficient manner.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://strapi.io/privacy.
3.9.10. Google Conversion Tag
We use Google Conversion Tag for conversion tracking. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
The data is deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=de https://support.google.com/tagmanager/answer/9323295?hl=de&ref_topic=3441532.
3.9.11. Microsoft Advertising (formerly Bing Ads)
We use Microsoft Advertising for analysis and conversion tracking. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.
3.9.12. Meta Pixel (formerly Facebook Ads)
We use Meta Pixel for analysis. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.
3.9.13. Zapier
We use Zapier for automation between applications. The provider is Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401, USA. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for the processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. We have a legitimate interest in easily connecting the applications in our company and thus optimizing the way we work.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://zapier.com/privacy.
3.9.14. Google Analytics
We use Google Analytics for analysis. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Dublin, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=de.
3.9.15. YouTube Videos
We use YouTube videos for videos on the website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for transfer to a country outside the EEA is consent.
Further information can be found in the provider’s privacy policy at https://policies.google.com/privacy.
9/3/16. Reddit Conversion Pixel
We use Reddit Conversion Pixel for analysis. The provider is Reddit, Inc., 548 Market St. #16093, San Francisco, California 94104, USA. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.reddit.com/policies/privacy-policy.
3.9.17. Facebook Conversion API
We use Facebook Conversion API for analysis. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) and meta- /Communication data (e.g. device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing until the revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.
9/3/18. Google Tag Manager
We use Google Tag Manager for analysis and advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://policies.google.com/privacy?hl=de.
9/3/19. Facebook Custom Audiences
We use Facebook Custom Audiences for advertising. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g. websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The legal basis for the transfer to a country outside the EEA is standard contractual clauses. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed by standard data protection clauses issued in accordance with the review procedure pursuant to Art. 93 Para. 2 GDPR (Art. 46 Para. 2 lit. c GDPR), which we have agreed with the provider.
We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.
3.9.20. Provenexpert
We use Provenexpert for customer reviews. The provider is Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin. The provider processes usage data (e.g. websites visited, interest in content, access times) in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.provenexpert.com/de-de/datenschutzbestimmungen/ .
3.9.21. G2
We use G2 for customer reviews and to receive product reviews. The provider is G2.com, Inc., 100 S. Wacker Dr., Ste. 600, Chicago, IL 60606, USA. The provider processes usage data (e.g. websites visited, interest in content, access times), contact data (e.g. email addresses, telephone numbers), meta/communication data (e.g. device information, IP addresses) and master data (e.g. names, addresses) in the USA.
The legal basis for the processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. We have a legitimate interest in improving our product based on reviews.
The legal basis for the transfer to a country outside the EEA is an adequacy decision. The security of the data transferred to the third country (i.e. a country outside the EEA) is guaranteed because the EU Commission has decided, as part of an adequacy decision pursuant to Art. 45 (3) GDPR, that the third country offers an adequate level of protection.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://legal.g2.com/privacy-policy.
4. Data processing in conversations
We use Kickscale to record conversations in order to simplify our internal filing. The provider is Kickscale GmbH, Stella-Klein-Löw-Weg 8, 1020 Vienna. The provider processes recordings of conversations and their content in the EU.
The legal basis for processing is Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Processing is carried out on the basis of consent. Those affected can revoke their consent at any time, e.g. by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.
The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it.
5. Data processing in software products
The website through which customers log into our web app is hosted by Amazon AWS. The provider is Amazon Web Services EMEA Sàrl, Avenue John F. Kennedy 38, 1855 Luxembourg, Luxembourg. The provider processes the personal data transmitted via the website, e.g. content, usage, meta/communication data or contact data, in the EU. Further information can be found in the provider's privacy policy at https://aws.amazon.com/de/privacy/?nc1=f_pr.
It is our legitimate interest to provide our customers with an easily accessible log-in option, so that the legal basis for the described data processing is Art. 6 Para. 1 Clause 1 Letter f of GDPR.
After logging in, we process personal data on the basis of our order processing agreement concluded with the customer.
In our software products, we offer the option of linking software from other providers as part of integrations. We offer such an option for Google Workspace, among others. In doing so, we adhere to the requirements of Google's Limited Use Policy, which can be found at https://developers.google.com/terms/api-services-user-data-policy. Just for the sake of clarity, we would like to state that our software products do not share data with third-party AI platforms.
6. Data processing on social media platforms
We are represented in social media networks to present our organization and our services there. The operators of these networks regularly process their users' data for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to show advertising on the network pages and elsewhere on the Internet that corresponds to the interests of the users. To do this, the network operators store information on usage behavior in cookies on the user's computer. It cannot be ruled out that the operators will combine this information with other data. Users can find further information and instructions on how users can object to processing by the website operators in the data protection declarations of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, so that they process data there. This can result in risks for users, e.g. because the enforcement of their rights is made more difficult or government agencies gain access to the data.
When network users contact us via our profiles, we process the data provided to us in order to answer the enquiries. This is our legitimate interest, so the legal basis is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
6.1. Facebook
We maintain a profile on Facebook. The operator is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://www.facebook.com/policy.php. One way to object to data processing is to change the settings for advertisements: https://www.facebook.com/settings?tab=ads.
Based on an agreement with Facebook pursuant to Art. 26 GDPR, we are jointly responsible for processing the data of visitors to our profile. Facebook explains exactly which data is processed at https://www.facebook.com/legal/terms/information_about_page_insights_data. Those affected can exercise their rights both against us and against Facebook. However, according to our agreement with Facebook, we are obliged to forward inquiries to Facebook. Those affected therefore receive a faster response if they contact Facebook directly.
6.2. Instagram
We maintain a profile on Instagram. The operator is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://help.instagram.com/519522125107875.
6.3. YouTube
We maintain a profile on YouTube. The operator is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The privacy policy is available here: https://policies.google.com/privacy?hl=de.
6.4. Twitter
We maintain a profile on Twitter. The operator is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The privacy policy is available here: https://twitter.com/de/privacy. One way to object to data processing is via the settings for advertisements: https://twitter.com/personalization.
6.5. LinkedIn
We maintain a profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https://https://www.linkedin.com/legal/privacy-policy?_l=de_DE. One way to object to data processing is via the settings for advertisements: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
6.6. Xing
We maintain a profile on Xing. The operator is New Work SE, Dammtorstraße 29-32, 20354 Hamburg. The privacy policy is available here: https://privacy.xing.com/de/datenschutzerklaerung.
7. Changes to this Privacy Policy
We reserve the right to change this privacy policy with effect for the future. An up-to-date version is always available here.
8. Questions and Comments
If you have any questions or comments regarding this privacy policy, please contact us using the contact details provided above.